Dispelling the Most Common Same Day Courier Myths
The needs of consumers have changed in the past couple of years. While regular delivery that takes a few days was perceived as modern, same-day delivery begins to dominate the market. More and more businesses are starting to offer same-day delivery. Also, more and more consumers are embracing this opportunity. It has become normal not to wait for too long for the items we need. Same-day delivery could be essential for your business, so more and more enterprises are offering this service. Like with every other innovation, there are some myths related to same-day couriers. We are here to dispel the most common same-day courier myths.
Courier service and postal service are the same
While delivering goods is the primary focus of both courier and postal services, there are obvious differences between them. There are more benefits of same-day delivery services than postal services can provide. If you use a postal service to send your products, your customers will not be able to track down the order and monitor it as it reaches the final destination. This useful feature will be provided by the courier service. Additionally, if you need to send some products last-minute, chances are your courier service will accept it and make same-day delivery possible. On the other hand, a postal service may not have the infrastructure to achieve this.
You can save money by delivering goods yourself
This is a common misconception among business owners. Packing, transporting, and delivering products demands a lot of effort, expertise, and connections. If you rarely have a same-day delivery request by your consumers, then it pays off to deliver the item yourself. But, as we already mentioned, the consumers are more likely to pay for the same-day delivery, rather than wait for a few days.
Your employees can prepare items for packing
Having your employees work on packing and transporting items is not a great idea for several reasons. If they don`t have the right skills to pack the items, they will not be as effective, and the chances of damaging the item rise indefinitely. Instead, they should focus on their primary jobs so that they could be efficient. Reliable couriers have experience in packing items and preventing any possible damage. While it may seem useful to have the same person answer queries about products, work in a store, and pack the items for shipping, it is not a perfect solution in the long run. Employees can get exhausted soon, and items can get damaged.
Your drivers can work as couriers
If you have employees going to different parts of the city during the day by car, it may seem a good idea to have them deliver the items to customers. However, if this is not their primary role in work, they may encounter so many inconveniences. Couriers know the fastest routes to enable same-day delivery. An inexperienced driver will spend more gas, productive time, and risk damaging the item during transport. And also, they may not finish their primary job as well.
All couriers are the same
When choosing a courier for delivering your goods, you should know that it is just a myth that all courier services are the same. You should always opt for a company that has been in business for at least a few years. This is because you want the experienced couriers in your team, delivering items the same day customers ordered. Additionally, couriers can offer different services. Some may offer same-day delivery just in the city they operate in, but other couriers may have a solid infrastructure that offers same-day delivery to other cities as well. Depending on your needs, you will choose the courier service that offers exactly what you need. Feel free to compare at least five different couriers to see what they offer and you will immediately realize that not every same-day courier is the same.
Same-day courier service is expensive
While this was true in the past, nowadays, you don`t have to pay a fortune to hire a same-day courier service. Also, a postal service may cost more to achieve same-day delivery as they don`t have a solid infrastructure. But a local courier service does not cost a fortune and can, on the other hand, help you in customer retention. By offering a same-day delivery service to your customers, there are numerous benefits you can achieve without fear of paying too much for the same-day courier service. The key to this is the area that a courier services covers and reliable couriers will not cost much more than ordinary delivery service.
Customers don`t need the same-day delivery option
Research has shown that around half of consumers are ready to pay more to get their products delivered on the same day. This is not a small portion of consumers, as you can agree. Times are changing, and we live in a hectic world where things are happening fast. Large companies such as Amazon and Walmart have already introduced same-day delivery in their business practice and have a network of happy customers. Offering a same-day delivery service may just be the kickoff you needed for your business to flourish. The habits of today`s consumers have greatly changed, and modernizing your business is never a bad idea.
Other benefits of offering the same-day delivery service
When you implement same-day delivery in your business practice, chances are high that you will attract new customers. And not only this, but the customer retention rates are lifting as well. Your satisfied customers will return to your site anytime they need a product delivered today, as they know that they can trust you. You can expect an increase in sales as well, as you will reach a higher number of people, instead of waiting for them to walk into your store.
We have seen some of the most common same-day courier myths and dispelled them immediately. A reliable courier service NJ is all that you need to keep your customers happy and returning to your site.